Orders are processed pending availability and credit card verification and will generally ship within 48 hours. We will contact you with a follow-up email if the merchandise you selected is not currently in stock or if we need additional identification for credit card verification. 

Once your order ships, packages will usually arrive within 5 to 7 business days depending on location. If you upgraded your shipping method, orders placed before 1 p.m. Eastern time ("EST") will begin processing immediately. Orders placed on Friday after 1 p.m. EST may begin processing on the following Monday. Delivery time does not include Saturdays, Sundays or Holidays. 

Once you receive an email indicating that your order has begun processing or has shipped, the order is no longer editable or able to be canceled. 

To have your order sent as a gift, during checkout on the "Shopping Bag" page there is a section that reads: "Add Order or Gift Note." In the space provided simply write a personalized note that you would like us to include with your gift. Your gift will arrive in our special gift packaging. 

At this time Jonathan Mezibov does not offer international shipping.

Eligible merchandise may be returned free of charge. A prepaid return label is provided in every order. At this time, Jonathan Mezibov offers USPS return labels for domestic return addresses only. Upon receipt of returned goods, we reserve the right to deny a refund if the merchandise does not meet our return policy requirements. 

Full-price merchandise may be returned within 14 days of the delivery date. 

Sale merchandise, including Outpost items, are Final Sale. 

All made-to-measure as well as ready-to-wear shirts receiving alterations, are Final Sale. 

Any product being returned must be in its original condition with any tags attached and must not have been worn, washed, dry-cleaned or altered, and in the original packaging (including the shirt box, and if possible, the original delivery mailer).   

First, please repack the merchandise in the original packaging. Next, affix the USPS return label included in your original shipment and drop your package off at any USPS Office, USPS drop box or leave it for your USPS mail carrier (if in a safe and secure environment).

If you no longer have the prepaid label, please return the merchandise to the address on your order receipt or email us at customercare@jonathanmezibov.com for the address. 

Please note that Jonathan Mezibov does not refund shipping or handling charges.

You only have to pay sales tax if you are located in the State of Ohio. 

Please contact us at customercare@jonathanmezibov.com. We will be happy to assist you. 

Jonathan Mezibov offers a one-time price adjustment on items purchased at full price that have been marked down within 14 days of purchase. Items purchased on sale are ineligible for price adjustments. 

Credits usually take 7-10 business days from the time we receive your item(s). 

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.