Shipping & Delivery

Jonathan Mezibov is pleased to offer flat rate international shipping via UPS to the following countries: Australia, Austria, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, The Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom.

Depending on your location, your order will be delivered within 2 to 8 business days:

Canada - 2 to 6 business days - $15

Europe - 3 to 6 business days - $35

Australia & New Zealand - 6 to 8 business days - $45

Orders ship Monday through Friday. Shipping will not be available on major U.S. holidays.

Once we have shipped your order, we will send you an email with shipping details and a UPS tracking number. Follow the link in the email to check the estimated arrival of your order.

Duty & Tax

Please note that all duties, customs tariffs, and taxes (including value added tax or "VAT") are not included in your order and will be the responsibility of the purchaser/recipient.

Returns

If you are not satisfied with your purchase for any reason, please email us at customercare@jonathanmezibov.com to start a return. Include your order number in the subject line and provide a reason for your return. You will be sent a Return Merchandise Authorization (RMA) that must be printed and enclosed with your return. All returns require a RMA in order to be processed. Upon receipt of returned goods, we reserve the right to deny a refund if the merchandise does not meet our Return Policy requirements. Please note that at this time we do not offer international exchanges.

Return Policy 

Full-price merchandise may be returned for a full refund within 21 days of the delivery date.

Sale merchandise, including Outpost items, are Final Sale.

All made-to-measure and ready-to-wear shirts receiving alterations are Final Sale.

Any product being returned must be in its original condition and packaging with any tags attached, and must not have been worn, washed, dry-cleaned or altered.

Please return the merchandise to the address on your order receipt or in your RMA email.

Once we receive your package, refunds will be processed in the original form of payment within 5 business days. You will be notified via email when this transaction has taken place. The credit may not show up on your credit card bill until the next month’s billing cycle. In addition, your bank may require several days to process and post this transaction to your account once they have received the information from us.

Merchandise that was received as a gift may be returned for a full refund on the original form of payment.

Please note that Jonathan Mezibov does not refund shipping and handling charges.

If you have any questions or concerns about our international shipping or return policies, please contact us at customercare@jonathanmezibov.com.